Why Choose Us

✅ About Us – FreshThings

Welcome to FreshThings – your trusted online shopping destination for quality products at affordable prices.

At FreshThings, our goal is simple:
👉 To bring you useful, trending, and reliable products that make your daily life easier and better.

We carefully select every product to ensure good quality, fair pricing, and customer satisfaction. Whether it’s home essentials, fitness items, or lifestyle products – we focus on value and usefulness.

🌟 Why Choose FreshThings?

✔️ Cash on Delivery (COD) Available
✔️ Quality Checked Products
✔️ Fast & Reliable Delivery
✔️ Easy Return Policy
✔️ Friendly Customer Support

We understand that online shopping requires trust. That’s why we work hard to provide safe payments, honest product information, and responsive support.

🚚 Our Delivery Promise

We partner with trusted logistics providers to deliver your orders quickly and safely across India.
Most orders are delivered within 5–7 working days.

You will always receive tracking details to monitor your shipment.

🤝 Customer First Approach

Your satisfaction is our priority.

From order placement to delivery and after-sales support, we are here to help you at every step.
If you have any questions or concerns, our support team is always ready to assist.

Return & Refund Policy – FreshThings

At FreshThings, customer satisfaction is our top priority. We ensure that every product is checked before dispatch. However, if you receive a damaged, defective, or wrong product, we are here to help.

✅ Eligibility for Return

You can request a return if:

  • You received a damaged or defective product

  • You received a wrong item

  • The product is missing parts

❗ The return request must be made within 48 hours of delivery.

❌ Non-Returnable Items

We do not accept returns for:

  • Used or damaged products after delivery

  • Products without original packaging

  • Orders refused at delivery without valid reason (COD)

📩 How to Request a Return

To initiate a return, contact us with:

  • Your Order ID

  • Product photo/video

  • Reason for return

📧 Email / WhatsApp our support team for assistance.

Our team will review your request and guide you further.

💰 Refund Policy

  • After verification, refunds will be processed within 5–7 working days

  • For prepaid orders, refunds will be sent to the original payment method

  • For COD orders, refunds will be made via bank/UPI

🚚 Return Pickup

If approved, we will arrange a return pickup (where available).
In some locations, customers may need to self-ship the product.

📌 Important Note

We encourage customers to confirm orders before shipping to avoid unnecessary returns and delays.

FreshThings reserves the right to reject any return request that does not meet the above conditions.

📞 Contact Us

📧 Email: freshthingsofficalstore@gmail.com
📱 WhatsApp: +91 8792232327
🌐 Website: www.freshthings.in

❤️ Our Mission

Our mission is to become a trusted online brand in India by providing reliable products, honest service, and great customer experience.

Thank you for choosing FreshThings.
We look forward to serving you again! 🙏